Here you’ll find guides, tutorials, and answers to the most common questions to help you get the most out of our products and services. Our goal is to make sure you can solve any doubts quickly and easily, so your Kamleon experience is always at its best.
No. Kamleon’s hydration data is classified as consumer-grade wellness information, not medical data. The system is not a medical device and is not intended to diagnose, treat, or monitor any medical condition.
It does not provide medical advice, and the information should not be used to make health decisions. Always consult your doctor if you have health concerns, and never delay or alter medical care based on data provided by Kamleon.
Yes, in most cases. The S-Urinal is a complete smart unit, so your existing urinal will need to be replaced with the Kamleon model.
Exception: If your facility already uses Geberit Preda, Selva, or Tamina, you don’t need to replace it. Instead, you can upgrade it using our Smart Transformation Kit, which converts your current urinal into a fully functional S-Urinal without removal or major construction.
Maintenance is minimal. Each cartridge has a lifespan of approximately 5,000 uses. The system includes remote monitoring and proactive alerts, notifying your team when it’s time for a replacement. Routine checkups are also available as part of our continuous support service.
Cleaning process: Minimum of 300 mL of a non-foaming descaling cleaning product directly into the urinal. This cleaning protocol should be performed three times a day to ensure hygiene and proper functioning of the urinal.
It is strictly forbidden to use bleach or any foaming products, as they can damage the system and cause blockages.
Instantly, hydration feedback appears within seconds after use.
If you identify yourself at the S-Urinal, you'll receive real-time feedback on the screen and more in-depth insights through our digital platforms.
Each individual user is the owner of their personal data. The organization managing the device (e.g., a gym, sports team, or workplace) acts as the data controller, while Kamleon operates strictly as a data processor under a signed Data Processing Agreement (DPA).
Kamleon is fully GDPR compliant, as well as aligned with Spain’s LOPDGDD, ensuring secure data storage, controlled access, and lawful data processing at all times.