About the role

We're looking for an exceptional Senior Applied Data Science/Analyst to join our Product and Operations teams and help build the data intelligence powering the future of everyday health. You'll play a key role in transforming complex product and operational data into actionable insights, predictive analytics and AI-driven monitoring capabilities that improve product performance, operational excellence, applied science and the connected technologies transforming the bathroom into an intelligent health platform. You'll also help enhance our user value proposition by developing data-driven features, insights and decision-support capabilities that create meaningful value for customers.

This is a hands-on role for someone who enjoys exploring complex datasets, uncovering hidden patterns and solving real-world problems through data. You'll become the owner of our product intelligence, monitoring system performance, understanding customer behaviour, defining key product metrics, building dashboards and developing internal tools that enable better decisions across Product, Operations, Aftersales and Engineering.

This isn't a typical data analytics role. We're looking for someone who thrives in fast-moving environments, embraces ownership and enjoys building data products that have a direct impact on customers. You'll work at the intersection of product analytics, operational excellence and AI, helping improve product reliability, automate decision-making and shape the data foundations of a category-defining health technology company.

What you'll do

• Monitor product performance and customer usage data on a daily basis.
• Develop a deep understanding of our data, systems and customer use cases.
• Identify patterns, anomalies and opportunities for improvement.
• Investigate customer issues through data analysis and provide actionable insights.
• Support Operations, Aftersales and applied science teams with data-driven decisions.
• Define, validate and maintain key product and operational metrics.
• Build dashboards and reporting tools to monitor product health and customer experience.
• Ensure data accuracy and consistency across different sources.
• Create automated reports and alerts to improve team visibility.
• Develop scripts and internal tools to automate repetitive processes.
• Use AI-powered tools to accelerate data analysis, reporting and dashboard creation.
• Improve workflows across Operations, Customer Success and Aftersales.
• Build lightweight solutions that help teams operate more efficiently.
• Collaborate with Product and Engineering teams to identify improvement opportunities.
• Translate customer feedback and operational problems into data-driven actions.
• Support validation of new features, services and product changes.
• Help define how success is measured for new initiatives.

What we're looking for

Required

• 3-5+ years of experience working with data, analytics or product intelligence.
• Strong Python skills for data analysis and automation.
• Strong SQL and database knowledge.
• Experience building dashboards and reporting systems.
• Strong analytical mindset and attention to detail.
• Ability to understand complex systems and customer workflows.
• Experience working closely with Operations, Customer Success, or Product teams.
• Experience in applied sports science analytics, including monitoring, metric development, and other analytical tools.
• Strong communication skills and ability to translate data into actions.
• Fluent English.

Nice to Have

• Experience with AI tools for analytics and automation.
• Experience with BI tools (Looker, Metabase, Tableau, Power BI or similar).
• Experience with IoT, connected devices or sensor data.
• Experience with monitoring systems and alerts.
• Experience in startups or fast-growing companies.
• Basic software development experience.

Who you are

• You love understanding how systems work and finding insights hidden in data.
• You are curious and enjoy investigating problems until you find the root cause.
• You combine technical skills with strong business and customer understanding.
• You are pragmatic and focused on solving real problems.
• You enjoy working closely with operational teams and customers.
• You take ownership and like building tools that create impact.
• You thrive in a fast-paced environment where priorities evolve quickly.

What we offer

• Competitive compensation based on experience.
• Join a fast-growing company redefining the future of everyday health.
• Build the data intelligence powering cutting-edge products at the intersection of AI, connected devices and digital health.
• Make a visible impact by transforming data into insights, intelligent monitoring capabilities and data-driven features that improve product performance and customer experience.
• Collaborate with a talented multidisciplinary team across Product, Engineering, Operations and Customer Success, where your ideas and contributions genuinely matter.
• Own high-impact projects from concept to deployment while helping shape the data foundations of a category-defining health technology company.
• A fast-paced environment with autonomy, ownership and the opportunity to grow alongside Kamleon as we scale internationally.

Apply for this position →